JanSport recognizes that you care how information about you is used and shared and respects your privacy. This Privacy Policy describes what information we may collect from you, how we collect that information, how we use that information, and the choices you have regarding your information. By using our website, mobile applications, or providing information to us in other ways, you agree to be bound by this Privacy Policy.

This Privacy Policy was lasted updated September 4, 2014 and may be updated from time to time. Please check back periodically for further updates and changes. The most updated version will be the one that is available on this website.


General Exclusions

JanSport warranties only apply to JanSport products purchased from authorized dealers. All warranties do not apply to any non-JanSport products like a device, even if packaged or sold with the JanSport product, or property carried in or on a JanSport product. JanSport is not responsible for direct, incidental or consequential damages for any reason including damage resulting from a breach of a warranty or condition such as scratches in a device surface, lost data or destroyed personal property. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

Limited Edition & Special Collection Bags and Backpacks

Bags from limited editions and special collections that cannot be repaired can only be replaced with bags from that same collection, if inventory permits. Bags that are not part of a limited edition or special collection cannot be replaced by a bag that is.


There is no warranty for any apparel including collegiate apparel.

International Warranty (Jordan)

For warranty questions in other countries, please contact the point of purchase for further information.